Frequently Asked Questions

Q: Can I password protect my wedding website?

A: Of course. Just click on “Guest Management” in your editor menu, and you'll see the option to enable or disable password protection on the “Privacy Controls” tab. Only guests who have your unique password will be able to log in to see your entire wedding website.

Q: I already bought a domain name through another service. Can I use that on my Riley & Grey wedding website?

A: Yep. During the checkout process just select the option to notify us that you already own a domain name that you would like to use for your Riley & Grey wedding website. Next, just choose a temporary domain name. Our support team will follow up with you via email shortly after with instructions on getting your domain name to work with your Riley & Grey wedding website.

Q: Why can't I use my own background or fonts on my wedding website?

A: The fonts, backgrounds, and graphic elements are a fixed part of each design and can't be customized. Riley & Grey tries to maintain a fine balance between the integrity of its designs, and ease of use for its editing platform. Afraid to commit? Feel free to try a few and find the perfect fit. You can change your mind at any time and you won't lose any of your saved work!

Q: Can I add music to my wedding website?

A: Unfortunately, we don't have the ability to add music to our sites. We looked into this feature and found that it’s tricky to create a music player that works well across all browsers and systems. More importantly, in our early research we found that a lot of guests didn't like it when music started automatically when they visited a site (i.e. they reported it was more disruptive than festive if they were at work). Sorry about that!

Q: What does “navigation menu link” mean?

A: The “Yes/No” selection for “Navigation Menu Link” determines if a link to that page will appear in the navigation bar at the top of your wedding website.

Q: Our older guests find our wedding website difficult to navigate due to the scrolling effect. Can I turn this off?

A: Sure thing. The scrolling curtain effect can be turned on and off by clicking on "Add/Arrange Pages" in your editor menu and checking the box at the top of the editor window. Keep in mind that you will need to select "Yes" for "Navigation Menu Link" on each page you plan to use on your wedding website, since the navigation bar is the only way to navigate your site once the effect is turned off.

Q: Are your wedding website designs free?

A: Signing up for a Riley & Grey account and editing your site are completely free. You can check out all of the features we offer without any form of payment required. Payment is necessary when you either a.) Want to publish your wedding website and start sharing it with friends and family or b.) Are not quite ready to publish, but you want to lock down your custom domain name and limited edition design. Once you're ready to publish, you can either pay month-to-month at $35/mo or purchase a 12-month package with 40% in savings. If you're not yet ready to publish, the "Reserve" option is a great choice. This isn't a separate fee! The money paid to reserve your domain name and design is kept on file as a credit, and will be applied towards your future publishing costs (monthly or yearly).

Q: Is it too late to change my design once I've published my wedding website?

A: Nope. You can change your design at any time – even after publishing! You won't lose any of your saved work, so there's no need to start from scratch either. Just click “Change Design” in your editor menu, and try on as many Riley & Grey wedding website designs as you'd like!

Q: Why doesn't my wedding website show up on Google or any other search engines?

A: By default, we hide every Riley & Grey wedding website from search engines to protect the privacy of our clients. If you would rather lift the restriction so that your website is searchable, just send us an email at, and we'll help take care of that for you.

Q: Does Riley & Grey provide wedding invitations or save-the-date designs that match my website?

A: For some of our designs, we’ve created complete paper invitation and save the date file suites. Once you've published your site, you'll be able to download those files and send them to a printer of your choice. We’ve also partnered with a print provider, so our US-based customers can order through them via the editor!